Privacy policy
Before Paradise operates this store and website to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store or otherwise communicate with us.
Please read this Privacy Policy carefully. By using any of our Services, you acknowledge that you understand the collection and use of your information as described here.
1. Personal Information We Collect
To fulfil your orders, we collect the following:
- Contact Details: Name, billing address, shipping address, phone number, and email address.
- Financial Information: Payment details processed securely through our partners (Shopify Payments). We do not store your full credit card numbers on our servers.
- Transaction Info: Items viewed, cart activity, and purchase history.
2. How We Use Your Information
We use your data to:
- Fulfill Orders: Process payments, arrange shipping via partners like DHL, and handle any returns or replacements.
- Marketing: Send updates on new drops or exclusive early access (only if you opt-in).
- Security: Authenticate your account and detect fraudulent activity to ensure a secure shopping environment.
- Legal Compliance: To comply with tax obligations and valid legal requests from government agencies.
3. Relationship with Shopify & Third Parties
Our store is hosted by Shopify. They process your information to enable our checkout and store features. We also share data with:
- Logistics Partners: To get your garments from our studio to your door.
- Payment Processors: To securely handle your transactions.
- Analytics Partners: (e.g., Google Analytics) to help us improve the shopping experience.
4. Third-Party Links & Social Media
Our Services may provide links to platforms like Instagram or TikTok.
- External Sites: We are not responsible for the privacy practices of third-party sites. Please review their policies before sharing data.
- Public Forums: Information you share on public social media tags or comments may be viewable by other users.
5. Security and Retention
While we implement industry-standard security through Shopify, please be aware that no method of transmission over the internet is 100% secure.
- Retention: We keep your info as long as necessary to manage your account, comply with laws and resolve disputes.
6. Your Rights & Choices
Depending on where you live (including the UK, EU, or US states like California), you have the right to:
- Access/Know: Request a copy of the data we hold.
- Delete: Request that we wipe your personal data.
- Correct: Update inaccurate info.
- Opt-Out: Unsubscribe from marketing at any time via the link in our emails.
To exercise these rights, please contact us at the email provided below.
7. International Transfers
As a global brand we may transfer and process your info outside of your home country. For our UK and EEA customers, we rely on recognized transfer mechanisms (such as Standard Contractual Clauses) to ensure your data remains protected.
8. Contact Us
For any questions regarding your privacy or to exercise your data rights, please contact us:
Email: info@beforeparadise.com
Phone/WhatsApp: Your Business Line